Frequently Asked Questions
Your guide to shopping with HospEquip
What is the standard shipping time for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid shipping label, and drop the package at any authorized carrier location.
Are your garments true to size?
Most of our items are true to size. We provide a detailed size guide on every product page to help you find the perfect fit based on your specific measurements.
What payment methods do you accept?
HospEquip accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my HospEquip clothing?
To maintain the quality of your garments, we recommend machine washing in cold water and hanging to dry. Specific care instructions are located on the internal tag of each item.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.